sync. Accounts
Your sync. Accounts
- Do I need to re-link my sync.card to the app if I change my phone?
- Can I set up a Standing Order from my sync. account?
- Can I set up a Direct Debit from my sync. account?
- Can I get my salary paid in to my sync. account?
- Can I open a GBP account if I don't live in the UK?
- Where can I see my transaction history?
Currency Exchange
Funds Transfers
- Is there a cut-off time for transfers?
- How long does a transfer take to arrive?
- How to send/receive money with a QR Code?
- What can I do with my QR code?
- How can I add money to my sync. account?
- What are the transfer fees?
Questions about a Transaction?
- What is an OTP verification code?
- I haven't received my Verification code. What should I do?
- Using your contactless card on transport services
- How long does it take for a refund to appear on my account?
- Why is a transaction 'Pending' on my account?
- I don't recognise a transaction on my statement, what should I do?