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sync. Accounts

Your sync. Accounts

  • Do I need to re-link my sync.card to the app if I change my phone?
  • Can I set up a Standing Order from my sync. account?
  • Can I set up a Direct Debit from my sync. account?
  • Can I get my salary paid in to my sync. account?
  • Can I open a GBP account if I don't live in the UK?
  • Where can I see my transaction history?
See all 10 articles

Currency Exchange

  • How can I check the exchange rates within the app?
  • Is there a fee for exchanging currency between my accounts?
  • How can I exchange money using my sync account? For example, I want to exchange from GBP to EUR.
  • How long will it take for the exchange to take place between my sync. currency accounts?

Funds Transfers

  • Is there a cut-off time for transfers?
  • How long does a transfer take to arrive?
  • How to send/receive money with a QR Code?
  • What can I do with my QR code?
  • How can I add money to my sync. account?
  • What are the transfer fees?
See all 22 articles

Questions about a Transaction?

  • Can I make withdrawals from gaming websites?
  • What is an OTP verification code?
  • I haven't received my Verification code. What should I do?
  • Using your contactless card on transport services
  • How long does it take for a refund to appear on my account?
  • Why is a transaction 'Pending' on my account?
See all 18 articles
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