'Phishing' or 'Spoofing'  is an online fraud/scam attempt, usually made through email to trick you into revealing personal or financial information such as bank account details, credit card details, passwords etc. These fake websites are designed to mimic an existing site known/ trusted by the user. Fraudsters use these sites to gain login details and other personal information from the user.


We will never email you and ask you for financial or other personal information, such as your bank account number, debit card number, your full name or passcode. We will only contact you as a follow up to an enquiry you first contacted us about, or should we need more information from you, we will ask you to contact us via the sync. app.


Any emails that do come from us, will always come from a @sync.money email address. 


If ever in doubt, please contact our Customer Support team right away.