This type of scam/fraud involves fraudsters sending random text messages, claiming to come from reputable organisations such as your bank.
The message will try to trick you into clicking on a link to a fake website, usually by claiming you need to ''verify'' or ''confirm'' your details or to ''reactivate'' your account. The fraudsters will then try to get you to disclose personal and/or financial information, which they will use to commit fraud.
Often, these messages will sound urgent and alarming, prompting you to take action immediately.
The best way to avoid this type of scam is to be wary of any messages you receive.
- Banks and other legitimate companies never ask for personal or financial information, like usernames, passwords, PINs, credit card or debit card numbers via text message
- Don't click on links in unsolicited text messages. Clicking the link may infect your mobile device with a virus or malware designed to steal personal or financial information stored on your device
- Never respond to or provide personal/ financial information in response to test messages from unknown senders
- Don't call a phone number listed in an unsolicited text message. Always contact the bank, government agency or company identified in the text by obtaining their contact information through their official website
We will never send you a text message asking to confirm your personal or financial details, verify your account or ask for your passcode or PIN.
If you think you may have responded to a text message scam and provided your bank account details, cancel your card immediately and contact your bank.
To report fraud and to stay up to date with the latest scams, please visit https://www.actionfraud.police.uk/ or https://www.fca.org.uk/news/news-stories/avoid-coronavirus-scams