Your sync. Card

How does an online card work?
The sync. online card works exactly the same way as a normal debit card, the only difference is, that it only exists digitally. It has its own card number w...
Thu, 15 Jul, 2021 at 1:30 PM
How can I get an online sync. card?
Getting an online card is very easy and you can start using it immediately for online purchases. To get an online sync. card, please log in to your app ...
Wed, 1 Sep, 2021 at 12:30 PM
What is an online card?
The sync. Online card is an electronic payment method that offers all the benefits of a physical card, such as a unique card number, expiry date and a dynam...
Thu, 15 Jul, 2021 at 1:30 PM
Where is the magnetic stripe on my card?
Your sync. card contains an invisible magnetic stripe, located at the front of the card, with an arrow indicating the direction to swipe. For added security...
Wed, 1 Sep, 2021 at 12:31 PM
Why doesn't my card have a signature panel?
Mastercard no longer requires signatures as a form of authentication for card present transactions. Eliminating the need for signatures is part of an import...
Wed, 1 Sep, 2021 at 12:31 PM
Where can I use my sync. card?
The sync. Mastercard Debit Card, issued by Transact Payments Limited, can be used worldwide at over 29.4 million locations where Mastercard is accepted - on...
Thu, 15 Jul, 2021 at 1:30 PM
How can I change my PIN?
You can easily change your PIN at ATMs in the UK and in many EU countries where Mastercard is accepted, with the exception of Luxembourg, Austria, Germany, ...
Thu, 15 Jul, 2021 at 1:30 PM
Where can I find the CVC/CVV code (last 3 digits at the back of the card) of my sync. account?
To protect your account information and for security reasons, we do not print certain details on your sync. card. The last 3 digits on the back of your card...
Wed, 1 Sep, 2021 at 12:32 PM
My card has been taken by an ATM. What should I do?
We are sorry to hear your card has been retained by an ATM. In this case, please block/freeze it immediately by logging in to your app, - Tap the ca...
Wed, 1 Sep, 2021 at 12:32 PM
Can I get a spare card?
You will be able to have one physical card and two online cards, as well as one replacement card free of charge. These cards will appear under your name and...
Thu, 15 Jul, 2021 at 1:31 PM