Managing your sync. Card

How can I view my account transactions?
We have made it really easy for you to view all your account transactions in the sync. app. To view transaction history by Account, please click on the ac...
Thu, 15 Jul, 2021 at 11:49 AM
What does the 'Swipe Payments' feature mean?
This allows you to make payments by swiping the magnetic stripe on the card. If you do not use swipe payments often, you may turn this OFF for added security.
Thu, 15 Jul, 2021 at 11:49 AM
What does the 'Online payment' feature mean?
You can make purchases online using your sync. debit card.  To help you protect your account and to manage online payments/transactions using your card nu...
Thu, 15 Jul, 2021 at 11:49 AM
How can I view my account transactions?
We have made it really easy for you to view all your account transactions in the sync. app. To view transaction history by Account, please click on the ac...
Thu, 15 Jul, 2021 at 1:30 PM
How can I set up a monthly spending limit on my sync. card?
We want to help you manage your finances and so we have introduced a new feature, that allows you to set up a monthly spending limit. To start managing ...
Wed, 1 Sep, 2021 at 12:33 PM
How can I change my spending limit?
We want to help you manage your finances and so we have introduced a new feature, that allows you to set up and manage your spending limit. To start man...
Wed, 1 Sep, 2021 at 12:34 PM
I can't find my card. What should I do?
In case you have misplaced your card, we recommend you block it/freeze it immediately to prevent unauthorised transactions.  To block your card, please ...
Wed, 1 Sep, 2021 at 12:34 PM
What does the 'International Payment' feature mean?
We have added an extra layer of security to protect your card when using it abroad, or making an international payment/transfer using your card number. By t...
Thu, 15 Jul, 2021 at 1:30 PM
Is there a fee to replace a lost/stolen card?
You will be able to hold up to two physical cards and two online cards on your sync. account. Should you need to order a replacement card, you will be able ...
Thu, 15 Jul, 2021 at 1:30 PM
How can I turn off contactless payments?
To turn OFF the contactless feature and manage payments, please log in to your sync. app - Tap the card section at the bottom of the screen - Choose the...
Wed, 1 Sep, 2021 at 12:42 PM