Other

How can I change my legal name with sync.?
To help you change your legal name, please contact us via email at support@sync.money. You will need to provide us with an ID in your new name. It can be ei...
Wed, 11 Aug, 2021 at 4:35 PM
Where can I find sync.'s Terms and Conditions?
To view our Terms and Conditions, please click here.
Thu, 15 Jul, 2021 at 1:30 PM
How to give us feedback?
We are passionate about providing you with a great experience and your feedback helps us get better in what we do. Please feel free to share your feedbac...
Thu, 15 Jul, 2021 at 1:30 PM
Offers & rewards at sync.
At sync. our commitment to excel in everything we do is not only reflected in the high quality services provided to our customers but also in unique moments...
Wed, 1 Sep, 2021 at 2:29 PM
Can I deactivate my sync. account(s)?
To deactivate an account, please log in to your sync. app - Tap the profile image at the bottom of the screen - Select 'Accounts' and choo...
Wed, 1 Sep, 2021 at 2:33 PM
How can I report bugs?
We are passionate about providing you with a great experience and with your help we can become better at what we do. Please feel free to provide us with t...
Thu, 15 Jul, 2021 at 1:30 PM
How to file a complaint?
At sync. money, we are committed to providing you with the best customer experience possible.  In the event that you have a complaint about the quality of t...
Wed, 1 Sep, 2021 at 2:34 PM
How to log out?
To Log out of your sync. app, please - Tap the more icon '...' at the bottom of the home page - Select 'Log Out' You will be log...
Wed, 1 Sep, 2021 at 2:37 PM
How can I close my sync. account?
To close your sync.account(s), please contact us at support@sync.money using your registered email address. Please ensure all pending card transactions ar...
Thu, 15 Jul, 2021 at 1:31 PM
What supporting documents do I need to submit to verify my source of wealth/funds?
From time to time, we might need documentary evidence from you to know the origin of the funds involved in the transaction. This is called Source of Funds(S...
Thu, 15 Jul, 2021 at 1:31 PM